News

DFW Capital Partners completed an investment in ReSource Pro Holdings, which provides business process management and outsourcing to the insurance industry. ReSource Pro is DFW’s fourth investment from its fifth fund, which closed on $360 million in 2016.

Press Release

DFW Capital Partners (“DFW”) announced today that it has completed an investment in ReSource Pro Holdings, LLC (“ReSource Pro” or the “Company”). ReSource Pro is the leader in providing strategic business process management and outsourcing to the insurance industry – focusing on delivering dedicated back-office and business analytics support to insurance agencies, managing general agents, wholesale insurance distributors, insurance program managers, TPAs and specialty insurance carriers. The Company provides leverageable workforce solutions using a sophisticated off-shore and on-shore network of highly experienced, technology enabled associates.

Headquartered in New York City, ReSource Pro employs over 3,000 people in China, India and the United States. ReSource Pro is DFW’s fourth portfolio investment in its newest fund, DFW Capital Partners V, LP, which held its final closing in April 2016 with $360 million in aggregate commitments.

DFW’s investment, in partnership with a significant investment from the Company’s management team, facilitated the carve-out of ReSource Pro from its parent company. The transaction will enable the next phase of growth for the Company, as it continues to expand its client base and deepen its reach and breadth of services offering to existing clients. Dan Epstein, ReSource Pro’s CEO notes “We’ve found a genuine partner in DFW both in terms the opportunity we see to support operational transformation in the insurance industry and also in the alignment of our business cultures. Going forward management has a significant investment and ownership in ReSource Pro, and we are excited to partner with DFW as we embark on the next chapter of our growth and client solutions.”

Keith Pennell, Managing Partner for DFW, added “ReSource Pro is the clear market leader for its services, with exceptional growth, client retention and service quality marks from its customers. We are excited to partner with the company and its deep management team and help support the continued growth of both its client base and service offering.”

Affiliates of PineBridge Investments and Madison Capital provided debt financing to DFW in connection with the transaction. ReSource Pro and its parent company were represented by Lazard Middle Market.

About DFW Capital Partners
DFW Capital Partners is a private equity investment firm focused on lower middle-market
companies. The firm concentrates on service companies, with an emphasis on healthcare and
outsourced business and industrial support services. DFW has established a 20+ year track
record of success in both building leading companies and recognizing attractive returns for its
investors. DFW is headquartered in Teaneck, New Jersey and maintains an office in Chevy Chase,
Maryland.